Shipping policy
1. Order Processing
All orders are processed within 1–2 business days after confirmation. Orders are not shipped or delivered on weekends or holidays.
In case of high demand or delays, processing time may be extended slightly. Customers will be notified if there is any significant delay.
2. Shipping Time
Delivery typically takes 2–5 business days, depending on your location.
Please note that shipping times are estimates and may vary due to external factors such as weather, courier delays, or high order volumes.
3. Shipping Fees
We offer:
- Free delivery on selected offers or promotions
- Otherwise, shipping fees are calculated at checkout
4. Order Tracking
Once your order has been shipped, you will receive a confirmation message with tracking details (if available), allowing you to follow your delivery in real time.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will investigate and provide a solution as quickly as possible.
6. Incorrect Information
Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect information.
7. Contact Us
For any shipping-related questions or concerns, feel free to contact our support team. We’re here to help!