Shipping policy

1. Order Processing

All orders are processed within 1–2 business days after confirmation. Orders are not shipped or delivered on weekends or holidays.

In case of high demand or delays, processing time may be extended slightly. Customers will be notified if there is any significant delay.


2. Shipping Time

Delivery typically takes 2–5 business days, depending on your location.

Please note that shipping times are estimates and may vary due to external factors such as weather, courier delays, or high order volumes.


3. Shipping Fees

We offer:

  • Free delivery on selected offers or promotions
  • Otherwise, shipping fees are calculated at checkout

4. Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (if available), allowing you to follow your delivery in real time.


5. Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will investigate and provide a solution as quickly as possible.


6. Incorrect Information

Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect information.


7. Contact Us

For any shipping-related questions or concerns, feel free to contact our support team. We’re here to help!